"Not knowing where or how to begin the process of sorting out the finances, probate etc, when my husband died, you have been so patient, quick to answer my endless questions and throughout, always offered an outstanding professional service. I truly do not know how I would have managed without your kind, gentle guidance and support when I needed it most."

"Thanks for your help and patience, your care and professionalism.”

“Since meeting you, you have been such a solid pillar of support, a source of reassurance and a wise guide.”

“Thank-you for answering all my questions, and whether ‘blonde’ or not, you have dealt with every one of them with the same amount of consideration for me and my position".

“Thank-you for being there for me at a critical time in the transition into retirement. I will be always grateful for your sensitivity, kindness and of course professionalism. We were also fortunate to have the benefit of your expertise and experience.”

"Just a short note to express our thanks and appreciation for all your help over the last few months - what would we have done without you. We have appreciated all your help and patience with the many phone calls we’ve made to you. It has been wonderful having somebody like you who we can trust totally."